Secretarial Receptionist

GENERAL PURPOSE

You will be responsible for welcoming visitors and maintain a professional image at all times. You will also have a key role in a facilities team to supply information to the visitors, tenants/customers and the public, while ensuring their safety. Electronic and telephonic communication with the tenants and various suppliers within the building.

RESPONSIBILITIES

•          Ensure friendly welcoming and appropriate reception of visitors

•          Direct visitors to the correct destination

•          Ensure that the visitors sign the visitor register for arrivals and departures.

•          Maintain a neat and orderly reception area including organisation of any tenant post and/or deliveries.

•          Monitor security activities and CCTV and ensure CCTV is on at all times

•          Report to the building manager and other relevant stakeholders any faults in the building which include but not limited to:

o          Biometric system

o          Lifts

o          Fire Alarm

•          Contact approved suppliers for purposes of work flow and/or to quote on restoration

•          Ensure all incident are logged on the Occurrence Book (OB) as per Company procedure

•          Report to your line manager should any of the electronic equipment in the reception fail or go into down time

•          Ensure access control in and out of the building.

•          Deal with queries from the public, customers and visitors.

•          Manage and handle all parking and parking related queries including reporting on daily parking ratios

•          Immediately report any suspicious behaviour to the line manager and the head officer immediately and ensure OB entries are logged at all times

•          Manage all mail

•          Manage the visitor programme and record visitors to the building

•          Message Managing

•          Loading of maintenance and other such like onto the South Point App

•          Execute any ad hoc tasks and responsibilities assigned to you, as per order of management.

•          Be available to support the Facilities and Maintenance Administrator should the need arise

EDUCATION:

• Matric or international equivalent
• Certificate/Diploma in  office management and/or related
• Secretarial and reception experience (minimum of 3 years)

EXPERIENCE:

• At least 3 years in managing corporate reception
• Client service experience

• Computer knowledge (Microsoft office package) (excel knowledge an advantage)
• Verbal and written communication skills
• First aid knowledge would be beneficial

Closing Date: 04 March 2022

Important: Correspondence will only be entered into with short listed applicants. Should you not hear from us within four weeks, please consider your application unsuccessful.